Umbra refund
Mi1os1avskiy
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Idea with refunding is right, but once again have separated players by two categories. Among participants of anomaly (both on the field and RR) was many of those, who for some reasons didn`t want or couldn`t pay for the medal, but decided to help his faction. It was clear and simple: you paid - got the medal. Not paid - not got. But now Niantic compensating to players their payments and we have such situation: in fact EVERYONE participated for free, contributed to the result also EVERYONE, but only part of them got the medals. If you compensating to one part, you should do it for another part too. Anomaly by "new rules" was prepared bad in every way. It is objective fact, which Niantic confirmed by refunding. And in the end the anomaly turned out to be free, but why did the compensation affect only a part of the players? If you back to the old rules, it will be fair and correct for the other participants to also receive medals.
Comments
I disagree. If you didnt pay and take on that risk for paying, you by far are the least entitled player for a badge even if you partook in events on site. The terms for badge requirements were clearly laid out over a month in advance, part of that was payment. It would be unfair for those that paid, even if they ended up being refunded, because it was never laid out from the get go they would be refunded or the event would be free. They took on financial risk to pay for the event even without fulling knowing if the event would actually take place or be possible to partake in, which we all know alot of players had difficulty in partaking in.
Now I would agree that those that paid for the event but were unable to hack or interact with the Ingress client during the event should be awarded the medal even if they didnt meet any of the requirements for the medal outside of paying for it as the issues they encountered were out of their hands.
I'm with @MaliciousWolf on this.
People that deem it nessicairy can get a refund due to the outages but the badge is still a paid item regardless. Handing everybody a badge after the fact would discredit everybody who paid for it and didn't run to the refund request form the second it became available... it didn't "become free" at any point.