Has anyone else had their scanner go to Change Faction Screens?

Has anyone else had their scanner go to change faction screen? I have gone to the Niantic help and they tell me just go ahead and select my current faction, but when I ask them am I going to lose my status and all my badges they haven't answered. I am afraid to do it. I am L15 with enough ap to go L16, I just need to finish another onyx. I have keys from around the world from Anamolies I have attended. I don't want to lose everything. Please, anyone with info????

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