Incorrect Tier for Pathfinder Badge
TheKidneyGuy
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I was a level 15 agent at 17:00 UTC, Nov 21 2022. I leveled up to 16 and recursed after the event ended. Yesterday I was incorrectly awarded the onyx medal. I hope this can be fixed.
I know this might be a good thing for some people, but I'm asking because I don't want the onyx medal and I stayed at level 15 on purpose. To be honest, suppressing my urge to play during the event wasn't pleasant, but I made it.
I've already submitted a support ticket and the reply was "it was automated and we can't change it", which makes me wonder if the support team actually reads our messages. I'm not asking because "hey I don't like this medal you need to give me a medal I like", I'm asking because your automated system made a MISTAKE that gave me a medal I don't deserve, and mistakes should be corrected. My intention is the least important thing here. There could be other players receiving medals they don't deserve and it is unfair to those players that actually worked their way up.
Do something Niantic, this is not the right way to earn player's trust.
Edit: the recursion I made after I leveled up to 16 was my first recursion. I was not a recursed agent when event period ended.
Comments
Have you already recursed once before?
Thanks for mentioning that. Nope, never.
The reality might be the automated system in place checks when it's performed versus the end of the event. The difference is usually a day between the end of the event and the badge being awarded from previous years. It would be interesting to test for any players not level 16.
Hmmm, in that case we were actually given an extra day to work for the medal without notice?
Basically. yes.
If so then that just sounds like very very poor organization and communication to me, for a 10 year anniversary event.
if u got the badge nothing can be done after sadly.
It's like the people asking for 1 ap codes/whatever and people saying plan better; how can you plan with Niantic messing up; last year they activated double AP like 11 minutes before the event. :P
Shame OP, I hope they can help you; but I fear that's a lost cause.
Rule 1: Never expect the system of Ingress game runs as planned and promised.
This has been proved throughout many years. It's just a Schroedinger's Cat.
I remember there was a year when lots of players got one tier higher than they deserve. It didn't take them long to fix it. So on Niantic's end this is indeed doable, the question is whether they are willing to fix their mistake.
I can feel the pain. It must have been a disaster for players that planned to exactly hit a certain AP number during the event.
After so many years. Disappointed, but not surprised.
You must be familiar with Niantic by now, surely?