I paid for the subscription and money has been taken from my credit card, but I didn't receive anything in game app. It just appears I Haven't paid from it even tho money have been taken.
Thanks for reaching out, @pixpox! If you haven't already, please submit a ticket via in-app support along with a screenshot of the invoice. One of our agents will help you with this.
Comments
The best way is to attempt to contact in app support to make them aware that your C.O.R.E subscription has failed to deliver.
Hopefully @NianticVK or @NianticBrian are monitoring these posts for quick fixes.
Thanks for reaching out, @pixpox! If you haven't already, please submit a ticket via in-app support along with a screenshot of the invoice. One of our agents will help you with this.
We got it working!
Thanks for confirming, @pixpox! Do let me know if you need any more help.
That said, I'm closing this thread.