Portal photo don't show on scaner
eXXoPL
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On Saturday I added a few photos to the portals, five of them were approved on Sunday, but have not appeared to this day, has anyone had a similar problem?
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eXXoPL
✭✭
On Saturday I added a few photos to the portals, five of them were approved on Sunday, but have not appeared to this day, has anyone had a similar problem?
Comments
Have you tried turning it off and on again (the app)?
Hi there! Actually I have the same problem with at least two portals. I mean: I added an additional photo, it was approved and does not appear, so I sent it again, was approved again and still no appearing u.u
We have over a dozen new portal photos that have not yet appeared in the scanner to upvote. The problem is now several weeks old without a resolution. Very frustrating. They have yet to get the game fully working and keep breaking parts that used to work.
I also had approved photos that did not appear on the scanner.
This has been an issue since December 2020 - the discussion is in the Wayfarer Community. Ingress photos do not update. Pokemon Go ones do. The same Wayspot can have a different number of photos in Pokemon Go and Ingress.
https://community.wayfarer.nianticlabs.com/discussion/9079/photo-bug-accepted-but-not-in-the-game#latest
Interesting glitch. May be @NianticBrian knows about this issue.
This was an issue that was corrected but has now returned once again. I have submitted in ingress and have approval emails for 18 photos since Nov 12, 2021. Not ONE of the photos appears In ingress on the portal. @NianticBrian @NianticAkshay @NianticAustin do you have an update or acknowledgment that this is a known issue and you are working to correct?? An update would be greatly appreciated.
I would also like to know if those accepted photo's are stuck in limbo somewhere, or do we have to re-upload them when the problem is resolved?