Update regarding the Intel Map Suspension Message

NianticPooja

Agents, we're investigating two issues related to the Intel Map suspension messages.

1. Some players are correctly receiving a suspension message when accessing Intel Map but not when accessing the Scanner. If you are receiving this message, the strike is correct, even if you don't see it in-app. Our team is working to make sure that your in-Scanner alerts are accurate. You can learn more about the Three-Strikes policy at  https://bit.ly/ingress3strikes

2. A small number of players may have incorrectly received a suspension message when accessing Intel Map. We are working to restore this group's access to Intel Map over the next few days.

We appreciate your patience while we work to resolve these issues.

NianticPooja

We have restored access for the players incorrectly affected by the Intel Map Suspension message. Thank you for your patience while we resolved this issue. 

If you continue to see this message, you need to wait for the in-Scanner alert fix and acknowledge the warning before you can access Intel Map. You can learn more about the Three-Strikes policy at  https://bit.ly/ingress3strikes