Absolutely absurd that an integral part of the game is just not working, or working sporadically, with zero communication from Niantic as to what's going on and when we can expect a resolution.
Please communicate to us so we can set expectations and plan accordingly. Thank you.
Considering we're still waiting for the Alerts to be removed from the ALL channel, since 2015 (or was it 2014), it really feels like another **** stroke that we'll never see fixed.
That is really really NOT the case. Can you offer further updates on the current status of the intel map, what's been going on that has caused these issues, and/or what the ETA is to a resolution?
We just pushed an update to Intel Map to address the issue where some portals, COMM messages, or Regional Scores weren't loading. Please note you may still see an occasional 502 error message, and we're continuing to investigate further. If you're still seeing an issue where some portals aren't loading, please let me know. Thank you.
Situation has improved a lot compared to a few hours ago and compared to the last days. But we are back to where we were at the end of last year: Sometimes some individual portals are not shown until you refresh the page several times.
It would be helpful for player retention if Niantic communicated when they were going to fix or change basic things. Much like most players have a much easier time attending events if they know they are going to happen in advance.
I still see the issue even after this update: some portals are missing. Some grey portals are shown while others are missing. Reloading the page a few times (and or zooming in and zooming back out, waiting and reloading) brings the missing portals back eventually. See the attached screenshots of the location near 46.249885,7.012282
Seeing mixed results atm. Intel seems to be faster and doesn't seem to miss that many portals, if any. However I also see reports from users where no portals at all are showing up. But it's definitely better than the last week.
Nice to see progress, and @NianticBrian thanks for the continued feedback.
@NianticBrian could this be related to the Wayfarer disfunction? Tons of valid submissions are stuck in the "in voting" process without receiving a response. Looking at the number of views in my photoshperes it seems that reviewers actually reviewed my submissions, so the hypothesis of a "christmas slowdown" is inconsistent.
Refused submissions are getting their rejection mail, instead. It seems that approved POIs are not making their way to the "online" status.
ClutterCutter
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@ace @NianticBrian We can we honestly expect to see a working intel map? Or even seen portals in the scanner without having to restart the app?
Without the Intel map, all the big fields that everyone seems to like, can't be done. Even smaller fields are a shot in the dark currently.
Can someone just give us some information? Please?
Absolutely absurd that an integral part of the game is just not working, or working sporadically, with zero communication from Niantic as to what's going on and when we can expect a resolution.
Please communicate to us so we can set expectations and plan accordingly. Thank you.
Considering we're still waiting for the Alerts to be removed from the ALL channel, since 2015 (or was it 2014), it really feels like another **** stroke that we'll never see fixed.
This is really Bad and take most of the fun with the game away..:-(
Hey @NianticBrian , A few days ago you said that the intel map updates were complete and the ongoing issues should be fixed.
https://community.ingress.com/en/discussion/comment/57995/#Comment_57995
That is really really NOT the case. Can you offer further updates on the current status of the intel map, what's been going on that has caused these issues, and/or what the ETA is to a resolution?
Please for the love of all that is holy fix the Intel Map... been trying to plan out a banner and it has been completely useless
FIX IT!
+1
we need intel map or we are blind as bats out there planning and see stuff..
I guess they want us to revert back to playing "if it shows, it throws" and have us a noodle party?
No noodle parties!! 😂
Still...
We just pushed an update to Intel Map to address the issue where some portals, COMM messages, or Regional Scores weren't loading. Please note you may still see an occasional 502 error message, and we're continuing to investigate further. If you're still seeing an issue where some portals aren't loading, please let me know. Thank you.
Thanks for the update! You rock!!!
Intel map loads with no portals, no links. Just a map. Worked fine before the “update.”
Situation has improved a lot compared to a few hours ago and compared to the last days. But we are back to where we were at the end of last year: Sometimes some individual portals are not shown until you refresh the page several times.
I think someone forgot to push this update.
It's worse now.
Ok, now it’s working! Woot!
Is it going to happen again?
Just tried right now with a small town I am familiar with. Six portals out of about 75 didn’t load.
It would be helpful for player retention if Niantic communicated when they were going to fix or change basic things. Much like most players have a much easier time attending events if they know they are going to happen in advance.
This is how it's been last week.....
The game is totaly ruin, the fun was to plan og build fields, now hopeless
Same all the time
@KeMoSt could you try again and let me know if it works?
The map does not work at all today.
I still see the issue even after this update: some portals are missing. Some grey portals are shown while others are missing. Reloading the page a few times (and or zooming in and zooming back out, waiting and reloading) brings the missing portals back eventually. See the attached screenshots of the location near 46.249885,7.012282
Some of agents on our region reported that still have this issue.
I've also tried several of the smaller towns outside of Beckley, WV and none of the portals are showing up.
Seeing mixed results atm. Intel seems to be faster and doesn't seem to miss that many portals, if any. However I also see reports from users where no portals at all are showing up. But it's definitely better than the last week.
Nice to see progress, and @NianticBrian thanks for the continued feedback.
What about the new portal not added in the map / games, since December 29? They are in a sort of "limbo".
intel is still a broken mess sadly.
@NianticBrian could this be related to the Wayfarer disfunction? Tons of valid submissions are stuck in the "in voting" process without receiving a response. Looking at the number of views in my photoshperes it seems that reviewers actually reviewed my submissions, so the hypothesis of a "christmas slowdown" is inconsistent.
Refused submissions are getting their rejection mail, instead. It seems that approved POIs are not making their way to the "online" status.